Thanks for shopping at Old Rare Films

If you are not entirely satisfied with your purchase, we're here to help.

Faulty DVD's

If you receive a DVD that is faulty then please contact us and it will be replaced or refunded, there is no need to return it to us.

You have 30 calendar days to return an item from the date you received it if you change your mind.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

You will be responsible for paying for your own shipping costs for returning your item (Unless Faulty). Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.